Microsoft Solutions Partner for Business Applications
Microsoft-recognised capability across the Dynamics 365 and Power Platform business applications portfolio.
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About 9IT Group
Local Microsoft Dynamics expertise. Industry depth. Practical AI.
We help organisations in Singapore, Malaysia and ASEAN modernise finance, operations, sales and service on Microsoft’s business cloud.
9IT Group is the regional brand representing Illum (9) Pte Ltd in Singapore, Illum Solutions Sdn. Bhd. in Malaysia, and Illum Solutions Co. Ltd. in Thailand.
Dynamics + AI command centre
Tasks prepared for review
Exceptions requiring attention
Agent actions monitored
Human approvals pending
Singapore delivery
Malaysia delivery
Thailand delivery
Microsoft platform
Industry accelerators
✦ Operations AgentGrounded in Dynamics data
Three exceptions need attention. I prepared the records and recommended actions.
ASEANRegional focus
Dynamics + AIConnected capability
Local teamsAccountable delivery
Microsoft badges & credentials
Credentials that support accountable Microsoft delivery.
Our Microsoft credentials, cloud capabilities and specialist experience support delivery across ERP, CRM, Power Platform and AI.
Business Central SME Specialisation
Specialised delivery capability for small and midsize organisations using Microsoft Dynamics 365 Business Central.
Microsoft Tier 1 Cloud Solution Provider
Direct Microsoft cloud licensing, subscription and customer lifecycle capability.
Microsoft Gold Partner — Legacy Credential
Long-standing Microsoft business applications experience.
Our point of view
The best implementation starts with the industry workflow.
Microsoft provides a powerful, continuously evolving platform. Value comes from shaping it around the process, controls, integrations and people that run the business.
- Business Central and Dynamics 365 expertise
- Food, distribution, F&B, non-profit and healthcare focus
- Power Platform extensions and integrations
- Copilot Studio agents with governance and measurable outcomes
9
One accountable delivery model
Discover, design, deliver and improve with regional teams that understand the Microsoft platform and local operating context.
Why 9IT Group
A partner built around the full business platform.
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ERP depth
Finance, supply chain, distribution, manufacturing and projects.
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CRM outcomes
Sales, service, engagement and connected customer context.
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AI delivery
Agents integrated with Dynamics, tools and human oversight.
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Ongoing support
Adoption, optimisation, releases and managed improvement.
Next step
Contact Us →Ready to build your Dynamics + AI roadmap?
Start with a practical discussion focused on your industry, current systems and measurable outcomes.