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Healthcare & Pharmaceutical · Microsoft Dynamics

Supporting an established pharmaceutical wholesaler with Microsoft Dynamics.

Pan Malayan Pharmaceuticals Pte Ltd is one of Singapore’s longest-established pharmaceutical wholesalers, serving healthcare professionals and institutions. 9IT Group implemented Microsoft Dynamics in support of its business operations.

Microsoft Dynamics implementationQualitative outcomes
Customer profile

About Pan Malayan Pharmaceuticals Pte Ltd.

Established in the late 1940s, Pan Malayan Pharmaceuticals Pte Ltd supplies pharmaceutical products and medical supplies to clinics, pharmacies, hospitals, nursing homes and trade partners. The company operates as a medical hypermart and is part of Hyphens Group, a specialty pharmaceutical and consumer healthcare group with an ASEAN presence.

The Microsoft Dynamics engagement

A practical business platform shaped around the organisation.

The Microsoft Dynamics implementation was delivered for a distribution-focused healthcare environment where dependable processes, consistent information and operational visibility are important. 9IT Group worked with the customer team to establish a business platform suited to its organisational context.

Qualitative value

What the Microsoft Dynamics foundation supports.

01

Connected information

Microsoft Dynamics supports a more unified view of business information across commercial and operational activities.

02

Process consistency

Structured workflows provide a dependable foundation for teams working in a healthcare-distribution environment.

03

Platform for improvement

The solution can support ongoing reporting, integration, automation and process-development initiatives.

Working relationship

A positive, collaborative implementation experience.

9IT Group worked closely with the customer team to understand its operating context, configure the Microsoft platform and support the implementation journey. We value the trust placed in our team and the positive working relationship established through the project.

Your next step

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